Privacy Policy

Privacy and Cookie Statement Hazel & Bos
Our online store processes privacy-sensitive information, also known as personal data. Hazel & Bos considers careful handling of personal data to be of great importance. We process personal data carefully and securely. In our processing, we comply with the requirements of privacy legislation. This means, among other things, that we:

• Clearly specify our purposes before we process personal data, through this privacy statement;
• Limit our collection of personal data to only the personal data necessary for legitimate purposes;
• Explicitly ask for your consent to process your personal data in cases where your consent is required;
• Take appropriate security measures to protect your personal data, and also demand this from parties that process personal data on our behalf;
• Respect your rights to request access, correction, or deletion of your personal data

Hazel & Bos is the controller for data processing. In this privacy statement, we explain which personal data we collect and use and for what purpose we do this on the online store of Hazel & Bos. We advise you to read this carefully.

If you have any questions, or want to know exactly what information we keep about you, please contact us.

Handling orders
When you place an order with us, we use your personal data to process it and ensure everything goes smoothly. To have your order delivered to you, we may share your personal data with our delivery service provider. We also receive information about your payment from your bank or credit card company. For this, we need your name, address, telephone number, billing address, and email address, as these details are necessary to fulfill the contract we enter into with you. We keep this information for up to six months after your order has been completed. Some customer data is kept for longer periods to comply with legal tax retention requirements.

Third parties
We collaborate with certain companies that may receive the personal data mentioned above from us.

To handle orders, we work with:

• Suppliers
• Carriers
• Payment providers

Posting reviews on our website
You can leave a review for us and future customers. We will use the necessary personal information to publish the review on the website, such as your email address and nickname. We do this with your consent and we will keep this information on file.

Contact Form
You can use the contact form to ask us questions or make requests. We will ask for your phone number, email address, name, and order number. We do this with your consent. We will keep this information until we are sure that you are satisfied with our response.

Statistics and Profiling
We collect statistics on the use of our online store to help us improve it’s performance and show you only the most relevant information. By combining your personal data, we can gain insight into your preferences to better serve you. Rest assured, we always respect your privacy. If you would prefer that we do not use your personal data in this way, please let us know.

Disclosure to other companies or institutions
In addition to the partners mentioned above with whom we collaborate to process your order, we use Google services. Information about your use is shared with Google for these services. You can read here how Google uses this information.

Except for the mentioned partners, we will not disclose your personal data to other companies or institutions under any circumstances, unless required to do so by law (for example, if the police demand it in the case of suspected crime).

Statistics
We keep track of statistics related to the usage of our online store.

Cookies
Our online store uses cookies. Cookies are small files in which we can store information so that you don’t have to fill it in repeatedly. But we can also see that you’ve visited us again. Cookies can be used for personalized and non-personalized advertising.

You can disable the placement of cookies via your browser. If you choose to disable cookies via your browser settings, please note that some elements of our webshop may not function properly.

Google Analytics
We use Google Analytics to track how visitors use our website. We have entered into a data processing agreement with Google that includes strict terms on what they are allowed to track. We give Google permission to use the Analytics information that they obtain for other Google services. We have also instructed Google to anonymize the IP addresses.

Security
The security of personal data is of great importance to us. We ensure that your data is well-protected with us. We continually update our security measures and pay close attention to any potential vulnerabilities.

Access, modification and deletion of your data
If you have any questions or want to know what personal data we have about you, you can always contact us. See the contact details below.

You have the following rights:

• Explanation of what personal data we have and what we do with it
• Access to the exact personal data we have
• Correction of errors inf your personal data
• Deletion of outdated personal data
• Transfer of personal data to another party
• Withdrawal of consent
• Objection to a particular use of personal data

Please ensure that you always clearly indicate who you are, so that we can be sure that we are not modifying or deleting data of the wrong person.

Filing a complaint
If you feel that we have not assisted you in the right manner, you have the right to file a complaint with the supervisory authority. This authority is called the Personal Data Authority.

Contact Information
Hazel & Bos
Bruggestraat 18
3841CP Harderwijk
info@hazelbos.com